Transit Systems

Know the status of everyelevator and escalator

Knaq gives transit operators real-time visibility and predictive intelligence across elevators, escalators, train compressors, and other industrial equipment. One platform, every asset, from every manufacturer.

See how it works
The Challenge

When elevators fail, accessibility fails with them

Transit systems depend on elevators and escalators to keep passengers moving. Hundreds of units distributed across dozens of stations — managed by different maintenance contractors, running on different OEM platforms — and in most cases, you have no visibility into whether they're running or about to fail.

  • No unified view

    Assets from multiple OEMs across geographically dispersed stations with no single dashboard showing real-time status

  • Reactive, not proactive

    You find out about failures from passengers or station staff, not from your systems

  • High wear from public use

    Transit equipment faces heavier misuse and environmental stress than most facilities, leading to faster degradation

  • Costly emergency repairs

    Unplanned failures mean premium contractor rates, service disruptions, and compounding operational costs

  • ADA compliance at risk

    Single points of failure at key stations can strand mobility-impaired riders and trigger public accountability concerns

Complete infrastructure visibility across your system

Knaq services

Knaq monitors the equipment that keeps transit systems accessible, safe, and operational.

Transit Conyenances

Elevators and escalators across stations. Real-time status, predictive failure detection, and uptime tracking.

Critical Environmental Controls

Temperature, humidity, and dewpoint monitoring in machine rooms and vaults.

Train Systems and Propulsion Equipment

Compressors, HVAC systems, and auxiliary equipment on rolling stock.

Pumps and Drainage Systems

Sump pumps, dewatering systems, and stormwater equipment to prevent flooding.

Built for the scale and complexity of public transit systems

01

OEM-agnostic sensors

Knaq sensors work on elevators, escalators, moving walkways, and other critical equipment regardless of manufacturer, age, or controller type. Install in 30 to 120 minutes per unit with no operational disruption. Cellular connectivity by default with Wi-Fi and Ethernet backups means reliable data transmission across your system.

02

Real-time dashboard

See every monitored asset in one place, mapped to your actual station layout and geographic footprint. The Knaq dashboard shows live operational status, alert conditions, and performance data across your entire system. No more calling contractors to confirm if a unit is running. No more waiting for weekly reports to understand system health.

03

Instant alerts

When an elevator stops at a critical ADA station at 7:00 AM, your operations team and maintenance partners know within seconds. Knaq sends customizable alerts via SMS, email, phone call, mobile app, and API. Your team can respond in minutes instead of hours, and you have an independent record of when the issue started and how long it took to resolve.

04

Predictive Maintenance and Reporting

Machine learning models analyze vibration patterns, runtime behavior, and operational data to identify early signs of equipment degradation. Knaq flags units at risk before they fail, giving your maintenance partners a chance to schedule targeted interventions during off-peak hours instead of responding to emergency breakdowns during rush hour. The result is fewer unplanned outages, better resource coordination, and stronger accessibility across your system.

05

Performance Analytics and Public Accountability

Clear, executive-level reporting translates equipment data into language that leadership, city officials, and the public can understand. Track uptime and availability by station, by line, by equipment type. Demonstrate ADA compliance improvements with data. And when advocacy groups or the media ask questions, you have answers backed by real numbers.

Port Authority of New York and New Jersey
We have been looking for a solution to monitor elevator and escalators for a couple of years… Knaq gives us the ability to do that.

Port Authority of New York and New Jersey

John F Kennedy Airport
"The email and text messaging alerts are a huge help to our operations."

John F Kennedy Airport

Sound Transit
"When we start seeing an increased number of elevator re-levels, it can be an indicator that there is an issue with the valve . With Knaq, we get ahead of it and turn what would be an emergency repair with extended down time into a minor adjustment or repair on our timeline"

Sound Transit

Denver International Airport
"Knaq has helped us accomplish a 60-70% reduction in Work Orders generation."

Denver International Airport

See what's actually happening across your system

Focused pilot on high-priority stations. Knaq engineers work with ops and maintenance to scope assets and deliver live data within days.

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What type of environment are you monitoring?

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What types of equipment are you looking to cover?

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How large is the initial deployment?

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Based on your selections, most teams in similar environments start with a focused initial deployment and expand in phases as operational needs become clearer.

Pricing varies based on equipment types, deployment scope, site complexity, and installation logistics, which is why we typically recommend a brief conversation with an engineer to validate the right approach for your environment.

Talk through this with a Knaq engineer
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